> Try to download and update the latest firmware, and try using the media recommended for the drive.
> If you are using Windows XP, you will need a 3rd-party burning application to burn DVDs (Nero, Roxio, etc.).You should be able to burn CDs within Windows built-in application.
For additional info, please refer to the below FAQ:
http://www.sonynec-optiarc.de/en/support-service/faqs2/generelle-probleme/algemeine-fragen-zu-dvd-rom-und-dvd-brennern/are-there-any-drivers-to-download#FY6okbB-ZbPUErTGoGvQxA
> Could you try a write test using Nero CD/DVD speed:
Could you download the below application and run the test?
- download a test application CD-DVD Speed from the web site: http://www.cdspeed2000.com/
- Install the application in your system
- Insert a blank CD or DVD disc, run the “Benchmark” test.
- Upon completion of the test, do a screen shot of the final result (make sure the application window is selected; Alt-PrtScn; Start--> Programs --> Accessories --> Paint; Within the Paint application, Edit --> Paste) or save to html log file.
