Frequently Asked Questions

17. Why I receive the following error message “Drive:\ is not accessible, Improper function"?

When you access the computer's CD drive or DVD drive after you upgrade to Windows XP, you may receive the following error message “Drive:\ is not accessible, Improper function"  This may be related to the version of the Roxio CD recording program is incompatible with Windows XP.

Microsoft has released a notice for this issue.  Please refer to the below web site for problem description and method for resolving the problem: http://support.microsoft.com/kb/315350