Frequently Asked Questions

20. I cannot play a DVD movie. How can I resolve this?

With DVD movie titles, the system requires a MPEG-2 decoder module.  The module is not available from Microsoft and is included in 3rd-party DVD playback applications.

You may need to obtain a playback application that can provide the MPEG-2 decoder.  For additional info, please refer to the below FAQ: http://www.sony-optiarc.eu/supportservice/faqs/generalquestions.html