Frequently Asked Questions

> You may try to re-install your OS or burning software
> Without the drive connected, if the system doesn't crash. Try to perform the system clean up.
> More than one buring software installed may cause problems, because some software replace ASPI driver by their own, which is incompatible to others. Known issues like written CD/DvD is shown as blank or system freezes and blue screen during burning process. It is recommend to install only one burning software for testing,
> Use our recommended media, with other media there will be no guarantee to be written correctly and with maximum speed. (refer to media support list)