35. My External drive is not detected by the system or it is not functioning properly. How can I resolve this?



Downloads Hardware / System Installation Guide Contact Distributors List Glossary Warranty - Internal Warranty - Retail Drives Frequently Asked Questions	Frequently Asked Questions 35. My External drive is not detected by the system or it is not functioning properly. How can I resolve this? 1. Ensure the USB port is 2.0 2. Connect the drive directly to the USB port on the computer system. Do not connect the drive to a USB Hub 3. Try a different USB port on your system 4. Disconnect all other USB devices except a keyboard or mouse. back

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